Mt Auburn Piano Movers Reviews — Greater Boston
G 4.9★ from 28 real reviews on Google and Yelp.
Every comment posted here came from an actual owner whose instrument our handlers carried, and each rating is lifted directly off our pages at Google and Yelp. There is no cherry-picking the glowing ones or burying the awkward ones. A spotless job sits next to the rare bumpy one, since putting both where you can see them is the only straight way to show you who this shop really is.
Page through what musicians, families, and parishes around Boston, Cambridge, Newton, and Brookline had to say about our handlers, the attention paid to a soundboard and a set of grand legs, and how the day unfolded, then claim a free written quote once you are ready to lock a date.
“Our 1920s upright had to go up three flights to a Beacon Hill walk-up, and I honestly thought it could not be done. Dana's crew measured the switchback landing twice, strapped it to a board, and worked it up step by step without one bump to the wall. I took off a star only because they arrived about thirty minutes past the window, but they called ahead to say so and the move itself was flawless.”
“Getting a baby grand into our Back Bay brownstone meant a narrow front stoop and a tight turn at the parlor door. Gus had the legs and lyre off and the body on a skid board before I finished my coffee, and it slid through with inches to spare. These are the people you want on a piano.”
“We needed our concert grand delivered to the church sanctuary in time for a Sunday recital, and Mt Auburn treated it like the serious instrument it is. The crew protected the lid and the long tail, eased it up the chancel steps, and set it exactly where our director wanted it on the platform. Paul came out himself to check the placement before they left. Everything about the day was calm and professional.”
“My grandfather's antique upright is heading out for restoration and I was terrified about the move. The crew padded the carved case like it was made of glass and noted every existing scratch on a sheet before lifting. Real craftsmen.”
“We put our grand into their climate-controlled storage while we renovated, and I cannot tell you how reassuring that room is. No basement damp, no radiator swings, just a steady environment for four months. When it came back out it was in the same shape it went in.”
“After my father passed we had to move his piano out of the Newton house, and that is a heavy thing to do in more ways than one. The crew was patient with us, gave us time in the room, and carried it out gently. Ray was kind and never made us feel rushed. I'm grateful it went to people who understood the day.”
“They hauled our grand from Watertown all the way to an apartment in New York and the same two movers who loaded it were the ones who unloaded it. Ray drove it himself, kept the piano blanketed and braced the whole way, and texted me an arrival window that held. No load board, no swapped trucks, no surprises.”
“Our player piano is heavy and the mechanism is delicate, and Mt Auburn clearly knew that going in. They secured the spool box and the bellows assembly, moved it on proper boards, and nothing inside rattled loose. It plays exactly as it did before.”
“The crew moved the pipe organ console for our Arlington church and handled it with real reverence. They knew the difference between an organ and a piano and treated the pedalboard and stops accordingly. Couldn't ask for more careful hands.”
“Bringing a baby grand down a spiral staircase from the South End loft was the whole reason I called specialists. Gus's team took the legs off, tipped it onto the skid board, and walked it down that tight curve a few inches at a time. One small scuff on a leg happened near the bottom, but they pointed it out themselves and had a technician touch it up within the week, so I came away impressed rather than annoyed.”
“Quick, fair, and careful moving my studio upright across town to Jamaica Plain. In and out in under an hour with no drama.”
“Our grand had to reach a third-floor unit in Lexington with no stair wide enough, so they brought in a crane and took it through the window. Watching that lift was nerve-wracking for me, but the crew was unbothered and precise, and they had clearly rigged a piano this way many times. It landed in the music room without a mark.”
“They moved both my upright and our slate pool table in one trip out in Waltham, and both showed up with the right boards and four-wheel dollies. The piano was strapped, the table came apart properly, and nothing got dinged. Knew exactly what they were doing.”
“Used their storage going out and coming back while we were between Wellesley houses, and the in-and-out was seamless both times. The piano sat in their climate room for six weeks and came back ready to settle. Smooth from start to finish.”
“I was nervous about my upright going up three flights to a friend's Beacon Hill walk-up, but Dana's crew made the walk-up look routine. They protected the keybed, kept it upright on the board, and never once let it lean into a railing. Old buildings like that need movers who know the stairs, and they do.”
“Moved a baby grand into a brownstone for us and the access was the hard part, with a low entry and a sharp turn into the front room. Gus had a plan for every tight spot and the piano was in place faster than I expected. Top-notch piano crew.”
“Our concert grand went from the conservatory to a church sanctuary for a performance and back, and Mt Auburn handled both legs perfectly. They padded the rim, managed the lid prop, and eased it onto the platform exactly on time. Nora coordinated the COI with the venue ahead of the date, which made the whole thing painless. A genuinely professional operation.”
“My antique upright is over a century old and headed to a restorer, and these folks treated the fragile veneer with total respect. They wrapped the case, kept it level on the board, and documented its condition before it ever left the room. I trusted them completely.”
“Solid move getting our grand into their climate storage before a long trip abroad. They were about half an hour late starting, which knocked off a star, but the crating and the careful load more than made up for it, and the piano stayed perfectly stable in storage the whole time we were gone.”
“After settling my mother's estate, the hardest item to deal with was her piano, and the crew carried it out of the Davis Square house with such care that it eased the day. They were respectful, unhurried, and clearly understood it was more than furniture to us. Real comfort to work with people like that.”
“They drove our grand interstate from Coolidge Corner down to New York and I never worried once. Ray kept me updated, the piano was braced and blanketed, and the same crew that loaded it set it up at the other end. Exactly how a long-distance piano move should go.”
“Player piano moved out to Chestnut Hill without a single hiccup. They knew how to secure the mechanism and the move was quick and clean.”
“Our church organ needed to come out to the Cape and Mt Auburn was the only outfit I found that was confident with both pianos and organs. They handled the console and the heavy lower assembly with skill, padded everything, and set it precisely in the new sanctuary. The crew clearly respected the instrument.”
“Getting a baby grand down a spiral staircase in a Dorchester triple-decker is no small feat, and Gus's crew pulled it off without a scratch. Legs off, onto the skid board, down the curve slow and steady. Worth every penny to have the specialists do it.”
“Moved my studio upright across town to Medford and they made it look easy. Friendly, careful, and quick, with the keybed and finish protected the whole way. No notes.”
“We needed a grand lifted by crane to an upper-floor unit in Quincy and I had no idea who could even do that. Mt Auburn rigged it, took it through the balcony opening, and had it inside and reassembled in an afternoon. The crew was calm, exact, and obviously experienced with crane work. Incredible to watch.”
“They moved our upright and the pool table together out in Lexington and both arrived in perfect shape. The piano rode on a proper board and the table was disassembled and reassembled correctly. Efficient and careful all around.”
“Stored our piano in and out with Mt Auburn while we were between places in Brookline, and it was handled well both times. The climate room kept it stable for two months. I gave four stars only because scheduling the pickup took a couple of calls to nail down, but the actual moving and storage were excellent and I'd use them again.”
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